Hi Gina
Well I dont think you are getting what you and os your Mum Deserve?, its shocking to hear you only have such a short time with the Consultant, Now i am one of those that say "If the Dr Smiles am Happy" but I do know as and when I need to know anything nothing is too much bother from him or his team, am sure i am not the only one that has a Team thats Bloomin Great.
Am very pleased your Mum proved the Dr wrong by going Past Christmas deadline 😀 I wonder how such a poor set up has been running with no complaint? dont get me wrong I think the NHS is a great system 😀 But that only if the Dr has enough time and is willing to give it to his Patients.
I would insist on getting more time to ask and for things to be explained to you both.
Hope all goes well
Love tom Onwards and upwards xx