Dear Tom
I had double gcsf after my chemo priming was cancelled, just to stay on schedule… and yes it was painful as I've already described, I needed a lot of pain relief too. I also found that the effects of weariness and just not being 'right' after the collection, prompted my first foray on to the site here with Dai giving the patient wisdom on cell collection, a much better view on what to expect and that 2 days feeling off colour is just a ball park number and some are better, others worse and for much longer.
As to the sueing, yep, the bother and effort is heartbreaking and you need a lot of energy to take it anywhere.
I think as a starting point, a letter asking for clarification and critical review of the procedure, the chemicals involved and how the batch failure discovery was made, ie the steps prior to adding the preservative, interim testing, or are the cells defrosted then tested just before the chemo is given ensure safety, is there a training need for someone in a lab somewhere? I would be asking these via PALS as the least you need to know. And soon! You need assurances that this catastrophe can not happen again.
I do hope it all goes well for you from now
Love Helen