Hi John

Your profile info can be found by clicking “Your Account” underneath your username at the top of the page. You can then click “Edit” to change your description.

There are two problems I’m aware of that I’m trying to fix asap.

1) The text in the edit box on an iPad is missing (I think it’s actually white text on a white background)
2) The…[Read more]

For those experiencing difficulties with the right hand side of forum posts being cropped that issue should be resolved now

Stuart

Hi Andy / Jean

There is a time limit set for how long a message can be edited. This is set by default to 1 hour. I’ve increased it to 5 days which should give everyone plenty of time.

I’ve also removed a couple of things that are designed to speed up page loading which I think have been causing a few issues with people appearing to be signed out…[Read more]

Hi Andy

Sorry to hear you are still experiencing problems. I’m back to work on Tuesday and will look into these issues. We will get the iPad issues resolved.

Regards

Stuart

Hi

For those of you missing the right hand end of the discussion posts it seems there is an issue with Internet Explorer 8. I will get this fixed when I return to work in the New Year. Apologies for the inconvenience.

Stuart

Hi Tony
Could you send me a screen capture of what you are seeing please. This would really help me diagnose the issue.
Regards
Stuart

Hi Susie

Thanks for the feedback and sorry to hear you’re having a few issues. Would you be able to do me a favour and let me know what you are using to view the website? Are you on an iPad or a laptop/PC and which web browser you are using (Internet Explorer, Chrome, Safari etc). This will really help me get to the bottom of the issue.

Regards
Stuart

Hi Megan

I’m more than happy for you to email me whenever you run into any issues with the website. I try to keep an eye on the spam filter but some days are busier than others so an email never hurts.

Stuart

Hi Megan

Your reply to Greg had been marked as spam. I’ve marked it as safe and it’s now appearing on the forum. The new spam system learns what is and what isn’t spam over time, so we should see fewer and fewer mistakes happening. I think it would be a sensible idea to have a message telling someone if their post has been reported as spam so…[Read more]

Hi Liz, Andy, Megan and Carol.

I’ve made a few tweeks to the way we serve up the website content. Can you tell me if this has made any difference to the speed issues you are experiencing? I suspect there is more we can do but I thought I’d try the quick easy fixes first to see if they helped.

Regards
Stuart

Hi Liz. Thanks for the info and sorry you are also having troubles. I’m trying to get hold of an iPad 2 to see if I can solve the problem. It’s rather tricky to fix unless I can replicate the problem here. There are a number of possibilities I’m looking at so please bear with me while I find a solution.

Regards
Stuart

Hi Carol

I’m really sorry to hear you’re having major problems and I can only apologise. I really want to get to the bottom of this. Can you please describe what happened when you posted the message. Did you receive any error messages or did it look like everything had worked but your message was simply truncated?

Can you also tell me what type…[Read more]

Hi Carol

I’ve changed the default for the checkbox. Still investigating the slow iPad issue.

Regards
Stuart

Hi Andy, Megan and Carol

Really sorry to hear you’ve been having these issues. I’m sure there will be a solution as this forum software is quite widely used and I can’t see the programmers neglecting the iPad market as it’s pretty large. Please bear with me while I investigate.

Carol – You are absolutely right, that is annoying. I have been…[Read more]