Hi Folks

I’ve been made aware that a few people are having problem with the forum so I’m going to make this a permanent post that anyone having problem can reply to.

If you are having problems please provide as much information as you can in the post. Useful information would include:

1) What device you are using (PC, Mac, iPad, Android phone etc)
2) What web browser (Internet Explorer, Chrome, Safari) and what version if you know. The version is only really important for Internet Explorer. You can find this in IE from the Help menu, then About
3) A description of your problem

The first step you should try is to reload the forum.
On Windows you can do this by holding down CTRL and pressing the F5 button.
On a Mac it’s Shift + Command + R.

On an iPad you need to quit to the home screen (press the button on the iPad), go into Settings -> Safari -> Advanced ->Website Data -> Edit (top right) -> Click on the red dot next to http://www.myeloma.org.uk -> Delete. Go back to the website and press the reload button next to the website address.

Once you have done this you will need to sign in again. Make sure the “Remember me” box is ticked.

Please don’t hesitate to get in touch with me if you are still having problems, that’s what I’m here for!

Regards
Stuart
Myeloma UK WebTeam