CatherineBocking

  • webteam replied to the topic New look website in the forum Off topic 10 years, 11 months ago

    Hi Megan

    I’m more than happy for you to email me whenever you run into any issues with the website. I try to keep an eye on the spam filter but some days are busier than others so an email never hurts.

    Stuart

  • webteam replied to the topic New look website in the forum Off topic 10 years, 11 months ago

    Hi Megan

    Your reply to Greg had been marked as spam. I’ve marked it as safe and it’s now appearing on the forum. The new spam system learns what is and what isn’t spam over time, so we should see fewer and fewer mistakes happening. I think it would be a sensible idea to have a message telling someone if their post has been reported as spam so…[Read more]

  • webteam replied to the topic New look website in the forum Off topic 10 years, 11 months ago

    Hi Liz, Andy, Megan and Carol.

    I’ve made a few tweeks to the way we serve up the website content. Can you tell me if this has made any difference to the speed issues you are experiencing? I suspect there is more we can do but I thought I’d try the quick easy fixes first to see if they helped.

    Regards
    Stuart

  • webteam changed their profile picture 10 years, 11 months ago

  • webteam replied to the topic New look website in the forum Off topic 10 years, 11 months ago

    Hi Liz. Thanks for the info and sorry you are also having troubles. I’m trying to get hold of an iPad 2 to see if I can solve the problem. It’s rather tricky to fix unless I can replicate the problem here. There are a number of possibilities I’m looking at so please bear with me while I find a solution.

    Regards
    Stuart

  • webteam replied to the topic New look website in the forum Off topic 10 years, 11 months ago

    Hi Carol

    I’m really sorry to hear you’re having major problems and I can only apologise. I really want to get to the bottom of this. Can you please describe what happened when you posted the message. Did you receive any error messages or did it look like everything had worked but your message was simply truncated?

    Can you also tell me what type…[Read more]

  • webteam replied to the topic New look website in the forum Off topic 10 years, 11 months ago

    Hi Carol

    I’ve changed the default for the checkbox. Still investigating the slow iPad issue.

    Regards
    Stuart

  • webteam replied to the topic New look website in the forum Off topic 10 years, 11 months ago

    Hi Andy, Megan and Carol

    Really sorry to hear you’ve been having these issues. I’m sure there will be a solution as this forum software is quite widely used and I can’t see the programmers neglecting the iPad market as it’s pretty large. Please bear with me while I investigate.

    Carol – You are absolutely right, that is annoying. I have been…[Read more]

  • webteam changed their profile picture 10 years, 11 months ago

  • webteam changed their profile picture 10 years, 11 months ago

  • webteam changed their profile picture 10 years, 11 months ago

  • webteam changed their profile picture 10 years, 11 months ago

  • webteam changed their profile picture 10 years, 11 months ago

  • webteam changed their profile picture 10 years, 11 months ago

  • webteam replied to the topic New look website in the forum Off topic 10 years, 11 months ago

    Megan. I have now re-instated the blurb on the profile. If you click on someone’s avatar and then on the profile tab you will see what they have written about themselves. You can edit your own description by clicking the Edit button. Hope this helps.

    Regards
    Stuart

  • webteam replied to the topic New look website in the forum Off topic 10 years, 11 months ago

    Hi Michele

    Yes it is a bit of an odd title. It’s the default for the forum software. I don’ t think we need it at all to be honest. I’ll look into removing it.

    Thanks
    Stuart

  • webteam replied to the topic New look website in the forum Off topic 10 years, 11 months ago

    Hi Megan

    Thanks for the feedback. I will look into the blurbs and see why they haven’t been transferred across.

    Regards
    Stuart

  • Hi Folks

    You may have noticed we’ve updated the website. Everyone here at Myeloma UK hopes you find the new site simple to navigate and the information easy to find.

    We have updated the site as the previous technology wasn’t flexible enough for us to move forward with some of the new ideas we want to put in place in the coming year.  In…[Read more]

  • webteam changed their profile picture 10 years, 12 months ago

  • webteam replied to the topic Spam on the forum in the forum Off topic 11 years, 9 months ago

    Hi Min
    The problem is these people will be based overseas and are virtually untraceable. They may not even be selling anything, just luring people onto a website loaded with viruses or trying to get details for identity theft.

    The individuals doing this won't even be aware of who we are. They will have some system that scans the web for…[Read more]

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