webteam started the topic Over-large profile images. in the forum General 13 years, 1 month ago
Hi Folks
We seem to be having a problem with some profile pictures being twice as large as they should be and overlapping the text. This issue seems to be only affecting Internet Explorer, so those of you using Safari or Chrome should still be ok. I've notified our development team so hopefully they will have a fix out shortly.
Apologies…[Read more]
webteam replied to the topic Correct or incorrect? in the forum Treatment 13 years, 2 months ago
Hi Jorge
Thanks for pointing that out, it's appreciated. If you spot any further mistakes or need any assistance don't hesitate to contact me directly, either through a personal message or an email at webteam@myeloma.org.uk.
Regards
Stuart
Myeloma UK WebTeam
webteam replied to the topic New Need to talk in the forum Carers 13 years, 3 months ago
Hi Teresa
The fault is 100% at my end. Please don't be concerned. If you have any questions about the website or need any help drop me an email at webteam@myeloma.org.uk or post a new message on the discussion forum and I'll be happy to help.
Regards
Stuart.
webteam replied to the topic New Need to talk in the forum Carers 13 years, 3 months ago
Hello Teresa
My name is Stuart and I managed the website here at Myeloma UK. Something very strange happened to your post and all the other people's responses now appear as though they are coming from my account. I am trying to fix this at the moment. Please accept my apologies.
Regard
Stuart
Myeloma UK WebTeam
webteam replied to the topic New person to the group in the forum General 13 years, 4 months ago
Hello Terry
I have to apologise to yourself and the other people who posted replies to you post. I was trying to merge your two posts together so you would get all your replies in once place and I have accidentally deleted your original post. I'm searching for a way to retrieve the two lost replies right now. Again please accept my…[Read more]
webteam replied to the topic RE: Starting a discussion… in the forum Newcomers 13 years, 4 months ago
Hi
This post seems to have become lost at the bottom of another thread. I have moved it up into the Newcomers section.
Regards
Stuart
Myeloma UK WebTeam
webteam replied to the topic for web team in the forum Off topic 13 years, 5 months ago
Hi David
I can certainly do this if it's required. If you, or anyone else, spots anything that is out of place please email webteam@myeloma.org.uk with the details and I'll look into it. I have done this in the past when someone has accidentally posted in the wrong place or an unrelated subject has become buried at the bottom of a…[Read more]
webteam replied to the topic Inappropriate language in the forum Off topic 13 years, 7 months ago
Hi Folks
I have turned off the inappropriate language filter. Ironically we have discovered some unacceptable words in our banned words list. The list came pre-defined with the software we use to drive our website and on closer inspection contains words which should not be blocked.
We will proceed from now on as Dai suggests, if anyone…[Read more]
webteam started the topic Posting photos. in the forum Off topic 13 years, 7 months ago
Hi Folks
It seems we have a problem with attaching large photos to posts. If you try to attach a large photo or photos the website accepts your post but rejects the photo(s) without any warning. Not very helpful. I have pointed this issue out to the team and we will look into it. In the meanwhile I would suggest uploading smaller versions of…[Read more]
webteam replied to the topic Inappropriate language in the forum Off topic 13 years, 7 months ago
I get you David. Similar to the French chicken based dish with red wine. I think we could safely remove that one!
Stuart
webteam replied to the topic Inappropriate language in the forum Off topic 13 years, 7 months ago
Hi David
Personally I think the banned word list is a bit over the top in what it filters. It is a default list provided with the software that powers our website. I've been meaning to edit it for a while so it only contains really offensive words, the kind that nobody here would use in the context of the forum anyway.
In the mean while can…[Read more]
webteam replied to the topic logging in in the forum Off topic 13 years, 7 months ago
Glad to hear it Jean. Please drop me an email or reply to this thread if you experience an more problems.
Our website servers were being updated today so this may have caused the site to run a bit slowly. Hopefully this explains your reply issue. Again if it persists please let me know so we can look into it.
Regards
Stuart
webteam replied to the topic logging in in the forum Off topic 13 years, 7 months ago
Hi Jean
Can you try something for me please. Can you re-type http://www.myeloma.org.uk into the address bar to get to our home page. Then click the very top left link to "Discussion Forum". Once there close Safari. Then open Safari again and browse the forum. I think the problem has something to do with us renaming sections of the website and the…[Read more]
webteam replied to the topic logging in in the forum Off topic 13 years, 7 months ago
Hi Jean
Sorry to say we are struggling to re-create the problem at our end. Can you explain a bit further what you mean by "No problem when I clicked on your link. Just when I open Safari". In the mean time I will have a look around the web to see if this new update is the problem.
Stuart.
webteam replied to the topic New Kitchen in the forum Off topic 13 years, 7 months ago
Hi Tom
Ben is one of the developers of our website. For some reason this thread went missing over the weekend but it seems he has managed to retrieve it from the void.
Cheers
Stuart
Myeloma WebTeam
webteam replied to the topic date & time stamp in the forum Off topic 13 years, 7 months ago
Hi David
Thanks for the suggestion I shall add it to the feature requests. It does seem like an obvious omission.
Regards
Stuart
Myeloma WebTeam
webteam replied to the topic Missing thread in the forum Off topic 13 years, 7 months ago
Having investigated a little further it seems the permissions to edit and delete posts has gone wrong. Normally only administrators can do this but somehow that right has been given to everyone. I will look into getting this fixed as soon as possible.
Stuart
webteam started the topic Missing thread. in the forum Off topic 13 years, 7 months ago
Hi Folks
You may have noticed the thread "My Kitchen" by Tom has vanished. We seem to have had a problem which allowed another poster to accidentally delete the thread while they were trying just to delete their own single post. We are investigating how this can have happened as is shouldn't be possible. Apologies to all concerned, we will try…[Read more]
webteam replied to the topic logging in in the forum Off topic 13 years, 7 months ago
Hi Jean
Could you tell me what version of the iPhone you are using please? You can find out using this guide :
[url=http://www.ehow.com/how_5973743_tell-version-safari-iphone.html]http://www.ehow.com/how_5973743_tell-version-safari-iphone.html[/url]
Regards
Stuart.
webteam replied to the topic logging in in the forum Off topic 13 years, 7 months ago
Hi Jean
Sorry to hear you are having troubles with the site. You are the second person to have this problem so I don't think it is a phone issue. I have raised the issue with our support team and hopefully we will have a solution soon.
If anyone else is having this problem please post details here.
Regards
Stuart
Myeloma UK WebTeam
