Well, Basic manners cost you nothing and it is the way things are actually said that generally causes the problems I have found in life.
You can say "No Questions" perfectly pleasantly, and, although it is disappointing to hear, it does not have to be a source of confrontation.
[quote][b][i]People have said in the past, that Dr xxx can be extremely rude, but I?ve never found him to be like that, until last week, where he took rudeness to a whole new level[/i][/b].
This person sounds like a Technical Bully to me from what has been said.
We seem to be lucky in the Beacon Centre, Taunton Somerset, or at least I am. I have never been spoken to other that politely by the our Consultants and even when I rejected the treatment advice (no SCT) and asked for another Consultant (yes to SCT) it was all done perfectly civilly. He was not happy but he was civil.
Kindest regards – vasbyte
David