The Cancer Centre (Beacon Centre) at Musgrove Park Hospital, Taunton had only just opened when I was diagnosed, Jul 2009. My first 3/4 appointments were always late. The first one was a stunning 4 hours wait, apparently they could not find my hospital records eventually they told me and I told them where I knew them to be!!! Communication, Communication, Communication as Mr. T. Blair might have said.
However, since that time they have been excellent and to be fair you have to put those earlier times down to ?The Learning Curve?. I go in for my appointment on time and the Staff are not only courteous they also have a good sense of humour.
Like all Pharmacies there is a wait for your pills, normally 30 to 40 minutes and that I think is fair, However I live only literally 5 minutes walk from the hospital so I always go back for my pills.
Kindest regards
David